GUEST SELF CHECK IN

Welcome to our self-check-in page! This one-stop guide is designed to make your short-term residence a breeze. From connecting to WiFi, mastering the dishwasher, to getting around – find everything you need right here. We encourage you to read through this guide thoroughly to ensure a smooth stay and stay informed about our house rules. If you ever have any inquiries, don't hesitate to reach out to us. Your comfort and convenience are our top priorities!

WELCOME

Oceanic Bliss Apartment

Desert Oasis Apartment

Cloud Haven Apartment
4. How to Use Appliances

3. House Rules

5. Your Local Area Guide
6. Safety Information
7. Checking Out
8. Leave Us A Review!

Welcome...

Greetings and a warm embrace from EIRÉINE! 


We're genuinely thrilled to have you as our cherished guest, and we want to ensure your stay with us is nothing short of extraordinary. Your time with us is invaluable, and recognizing this, we've curated a digital compendium – a personalized guide to make your experience seamless and memorable. 

Inside, you'll discover a treasure trove of information, ranging from check-in/out details and the all-important WiFi code to uncovering hidden gems for that perfect cup of coffee and the finest local dining establishments. Wondering if it's essential? Absolutely! Consider it your virtual concierge, standing ready to guide you through:

  • Navigating your way to us
  • Securing the WiFi access code
  • Adhering to effortless check-in/out procedures
  • Unveiling delightful local spots
  • Recommending stellar dining experiences

Your satisfaction is our utmost priority, and this guide is our way of ensuring you have everything you need for an enchanting stay at EIREINE.

OCEANIC BLISS

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Welcome to Oceanic Bliss Apartments!


Thank you for choosing to stay with us. Oceanic Bliss offers a serene and luxurious retreat with modern amenities to ensure your comfort. Our apartment features a stunning rooftop terrace with amazing views, two smart TVs, five comfortable beds, two showers, and a spacious dining area.


Check-In Instructions


1. **Key Collection**:

   - Please visit the nearest KeyNest location to pick up the keys. The closest KeyNest is at our local Nisa Local, just a 4-minute walk away.

   - You will receive the collection code shortly.

   - **Key Details**:

     - Use the key to access the apartment.


2. **Parking**:

   - Your allocated parking space is in Bay 16. The bay number is on the floor and can be easy to miss, so keep a close eye while maneuvering in the car park.

   - Please use the blue parking permit and place it at the front of your vehicle. Failure to do so can result in a parking fine.

   - Note: If the permit is misplaced or lost, there is a £100 fine to replace it.


Helpful Information


- **Internet/WiFi**:

  - Network: EIREINE WIFI

  - Password: EireineGuests@1


- **Heating**:

  - Simply turn on the switch above each heater.


- **Kitchen**:

  - Feel free to use any supplies available (salt, olive oil, etc.).

  - Dishwasher tablets and cleaning supplies are under the sink.


- **Trash/Rubbish**:

  - There is one bin in the kitchen.

  - To empty the bins, there is a waste area on the ground floor. After coming down from the elevator, turn right and go down the hallway in the car park.


- **Laundry**:

  - There is a washing machine in the kitchen for your use.

DESERT OASIS

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Thank you for choosing to stay with us. Desert Oasis offers a tranquil and luxurious escape with modern amenities to ensure your comfort. Our apartment features a private balcony, two smart TVs, five comfortable beds, two showers, and a spacious dining area.


Check-In Instructions


1. **Key Collection**:

   - Please visit the nearest KeyNest location to pick up the keys. The closest KeyNest is at our local Costcutter, just a 4-minute walk away.

   - You will receive the collection code shortly.


   - Key Details:

     - The big gold key is the master key for all communal doors.

     - The smaller gold key unlocks your apartment.

     - Car keys are provided for opening the parking gates.


2. **Parking**:

   - If you have opted for parking, please use the designated bay number provided to you.

   - It's crucial to register your car to avoid parking tickets. Email the PCN department at preetam@europarkingservices.com with your car registration, bay number, duration of stay, and location ("Skyline").

   - Note: We are not liable for any parking tickets received during your stay.


Helpful Information


- **Internet/WiFi**:

  - Network: EIREINE WIFI

  - Password: EireineGuests@2


- **Heating**:

  - To turn on the radiator, press the button above it.


- **Kitchen**:

  - Feel free to use any supplies available (salt, olive oil, etc.).

  - Dishwasher tablets and cleaning supplies are under the sink.


Trash/Rubbish:

  - The main bin is in the kitchen, with smaller bins in each bathroom.

  - To empty the bins, please visit the car park area.


- **Laundry**:

  - There is a washing machine in the kitchen for your use.


We always aim to respond to all queries on the platform in a timely manner. Please make yourself at home and enjoy your stay! If you have any questions, feel free to reach out.


CLOUD HAVEN

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Thank you for choosing to stay with us. Cloud Haven offers a peaceful and luxurious retreat with modern amenities to ensure your comfort. Our apartment features a kids' pool table, two smart TVs, four comfortable beds, two showers, and a spacious dining area.

Check-In Instructions

1. **Key Collection**:
   - Please visit the nearest KeyNest location to pick up the keys. The closest KeyNest is at Seven 11, just a 7-minute walk away.
   - You will receive the collection code shortly.
   - **Key Details**:
     - The big gold key is the master key for all communal doors.
     - The smaller gold key unlocks your apartment.
     - Car keys are provided for opening the parking gates.

2. **Parking**:
   - Free on-street parking is available right outside the building.

Helpful Information

- **Internet/WiFi**:
  - Network: EIREINE WIFI
  - Password: EireineGuests@2

- **Heating**:
  - To turn on the radiator, simply press the button above it.

- **Kitchen**:
  - Feel free to use any supplies available (salt, olive oil, etc.).
  - Dishwasher tablets and cleaning supplies are under the sink.

- **Trash/Rubbish**:
  - The main bin is in the kitchen, with smaller bins in each bathroom.
  - To empty the bins, please visit the car park area.

- **Laundry**:
  - There is a washing machine in the kitchen for your use.

HOW TO USE APPLIANCES

Navigating unfamiliar appliances can be a tad confusing, and we get it! This guide is here to provide you with the ease and confidence to operate the various amenities in our unit. If you ever find yourself puzzled, don't hesitate to reach out to us. Your comfort is our priority, and we're here to make your stay as seamless as possible!

FRIDGE

Regarding the fridge/freezer, there should be no need to make any adjustments to the settings. However, if you encounter any issues, such as inefficient cooling, please do not hesitate to contact us for assistance. Also, for your convenience, the switch for the fridge/freezer can be found above the kitchen cabinet, as illustrated in the accompanying picture. Please ensure that the fridge/freezer is closed properly after use. Your cooperation is greatly appreciated.

WASHING MACHINE

Discover a convenient supply of detergent under the sink cabinet. To use the washing machine:

1. Switch on the machine using the control located above the kitchen cabinet, as depicted in the attached picture.
2. Load your laundry, adding washing tablets and detergent found under the sink.
3. Select your desired setting, recognizable by logos like "fast wash 60/30."
4. Make any necessary adjustments, such as holding down the child lock or pressing time saver for quicker cycles.
5. Simply press start to initiate the wash cycle.
6. Once the washing is complete, use the spin button indicated by the swirl icon.

For water conservation, we kindly request that you use the washing machine for larger quantities of items rather than single loads. Thank you for your understanding, and enjoy the convenience of our appliances!
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DISHWASHER

Using the dishwasher is a breeze, and we're here to make it even simpler! Firstly turn on the dishwasher from the switch located above the kitchen cabinet. Find the dishwasher tablets conveniently located in the cabinet underneath the sink. To get started, insert one tablet into the flip box container inside the dishwasher door. Next, select your preferred program – the options are pretty straightforward – and press the start button.

A friendly tip: for the sake of water conservation, kindly refrain from using the dishwasher for washing single items. Instead, consider using it when you have a larger quantity to load. If you have just a few items, the sink is a great alternative. Thank you for your cooperation, and enjoy the convenience of our dishwasher!
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THE HOB, OVEN & MICROWAVE

Hob:
The hob is electric and features user-friendly controls right on the surface. Adjusting the heat for your cooking needs is as simple as it gets.

Oven:
To use the oven, switch it on by the switch above the kitchen cabinet and then by turning the knobs conveniently located on the front panel. While enjoying your culinary adventures, please exercise caution to avoid any accidental burns.

Microwave:
Located above the cabinet on the right, you'll find the microwave. Switch it on and off using the controls situated on the microwave itself. This handy appliance is perfect for quickly heating up your favorite meals. Just be sure to follow safety guidelines to enjoy a seamless cooking experience.
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WATER & HEATING

Water:
Discover the controls for hot water in the storage cupboard. Currently, the hot water operates on a timer. If you'd like to use it outside the designated hours, just press the boost button. Refer to the image below for guidance.
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Heating:
To use the heating, find the nearest radiator and switch it on. You can control the settings set behind the radiator.

For the safety of our little guests, kindly ensure children are kept away from these appliances and refrain from excessive fiddling. Our team has meticulously prepared everything for your convenience. Should you encounter any issues with water or heating, please contact us promptly. Additionally, if heating is not in use, please turn it off to conserve electricity. Your cooperation is much appreciated!

TASSIMO COFFEE MACHINE

We've curated an assortment of hot beverages, featuring a delightful array of teas and coffees. The coffee maker at your disposal is powered by a Tassimo machine, ensuring a rich and aromatic brew. For a detailed guide on its operation, we've included a link below, making your coffee experience both enjoyable and hassle-free:

HOUSE RULES

Dear guests, we want your stay to be as delightful as possible, and that's why it's crucial to stick to the rules and regulations outlined for your comfort and safety. Non-compliance, unfortunately, could result in deductions from your security deposit or/and immediate eviction from premises. Your cooperation in strictly adhering to these guidelines is not only appreciated but necessary to guarantee a smooth and enjoyable experience for everyone. Thank you sincerely for your understanding and commitment to these terms and conditions – your cooperation ensures a harmonious environment for all our guests.

QUIET TIMES

Nestled within a residential community, our tranquil holiday destination coexists harmoniously with the homes of many residents. We kindly ask for your consideration in respecting their privacy and right to a peaceful living environment. Specifically, between the hours of 9pm and 8am, we request that noise levels be kept to a minimum.
To ensure a serene atmosphere, a noise monitor has been installed on the premises, ensuring adherence to acceptable noise limits. Notifications will be triggered if noise surpasses the defined threshold. Please be aware of our three-strike rule concerning noise disturbances – after the third warning, eviction from the premises may be enforced.
Your cooperation is sincerely sought to uphold a serene atmosphere for the comfort of all guests. We appreciate your understanding and adherence to this policy.

DAMAGES & STOLEN ITEMS

We also trust that everyone is here to enjoy a fantastic stay, and we totally get it – sometimes things might get misplaced. Our amazing cleaners make sure to double-check the inventory before each guest arrives, so we're on top of things.
Now, we're all about understanding, and if you accidentally forgot to return something after checking out, no worries! We just ask that you keep the lines of communication open. However, if our eagle-eyed team notices any major or pricey items missing without a heads-up, we might have to dip into that security deposit. It's not about being strict; it's about making sure everything stays awesome for everyone. So, let's keep the good vibes flowing, communicate if needed, and ensure a stellar experience for everyone involved!

NO SMOKING

Welcome to our smoke-free haven! We take pride in maintaining a policy that strictly prohibits smoking, including vaping, within the premises. If you opt to enjoy a smoke on the rooftop balcony (located on the 5th floor, right door ahead), we kindly request that you close all windows and doors to keep the smoke from wafting indoors.

Just a heads-up – we've got a nifty smoke detection monitor on duty, ensuring a fresh and smoke-free environment. We believe in treating others as we'd like to be treated, and nobody wants to walk into their new digs with the scent of smoke lingering. So, let's keep the air clear and the vibes positive. Non-compliance with these rules might lead to a security deposit deduction, but we're confident that with your understanding and cooperation, we can maintain a pristine atmosphere for everyone. Thanks a bunch!

NO PETS

While we adore our furry friends, we've made the decision to maintain a pet-free environment in this home. This choice is rooted in consideration for those who may have allergies. We appreciate your understanding and cooperation in creating a comfortable space for everyone.

WHAT CAN I DO DURING MY STAY?

Birmingham is a bright and vibrant city and we hope you take the time to see what it offers during your stay! Here is a list of possible ideas to partake in whilst visiting:

Bars and Nightlife:

1. **The Lost & Found:** Indulge in creative cocktails in a setting reminiscent of a Victorian greenhouse. Don't miss their gin-infused delights!
2. **The Jekyll and Hyde:** Venture into this eccentric venue offering an extensive gin menu, quirky decor, and a delightful beer garden.
3. **Island Bar:** Known for its tropical-themed cocktails and laid-back atmosphere, perfect for a relaxed evening.
4. **The Victoria:** A traditional pub with a modern twist, offering a wide selection of craft beers and hearty pub grub.
5. **The Whisky Club:** Ideal for whisky enthusiasts, this intimate bar boasts an impressive collection and knowledgeable staff.
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Entertainment and Activities:
1. **Cadbury World:** Immerse yourself in the world of chocolate with interactive exhibits, a chocolate-making zone, and a 4D cinema experience.
2. **Symphony Hall:** Catch a diverse range of performances, from classical concerts to popular music acts, in this acoustically superb venue.
3. **Escape Hunt Birmingham:** Challenge yourself with immersive escape room experiences suitable for all skill levels.
4. **Cannon Hill Park:** A picturesque green space offering pedal boating, mini-golf, and peaceful strolls around its lakes.
5. **Peaky Blinders Tour:** Explore the city's history through the lens of the famous TV series, visiting filming locations and iconic spots.
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Grocery Shopping:
1. **Birmingham Indoor Market:** Discover fresh produce, local cheeses, and international delights while experiencing the vibrant atmosphere.
2. **Tesco Express:** Conveniently located for everyday essentials, ensuring a hassle-free grocery shopping experience.
3. **Ocado:** Order online for a wide selection of groceries and have them delivered to your accommodation.
4. **Moseley Farmers' Market:** A monthly market offering a variety of fresh produce, artisanal goods, and street food.
5. **Aldi:** A budget-friendly option for quality groceries, with several locations across the city.

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Attractions:
1. **Birmingham Museum and Art Gallery:** Dive into Birmingham's cultural heritage, featuring art, artifacts, and engaging exhibitions.
2. **Library of Birmingham:** Explore the iconic library with its striking architecture, extensive book collection, and panoramic city views.
3. **The Pen Museum:** Learn about Birmingham's pen-making history, with interactive exhibits and workshops for all ages.
4. **National SEA LIFE Centre:** Discover a fascinating underwater world with marine life, interactive displays, and a 360-degree ocean tunnel.
5. **Thinktank, Birmingham Science Museum:** Engage with hands-on exhibits, interactive displays, and fascinating insights into science and technology..

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Restaurants:
1. **Dishoom:** Savor the flavors of Bombay in this beautifully designed restaurant, known for its delectable Indian dishes.
2. **Gaucho Birmingham:** Indulge in premium Argentine steaks and exceptional wines in a sophisticated setting.
3. **Lasan:** A critically acclaimed restaurant offering modern Indian cuisine with a creative twist.
4. **Baked in Brick:** Relish wood-fired pizzas and inventive street food in a quirky converted mini.
5. **Opus Restaurant:** Enjoy contemporary British cuisine made from locally sourced ingredients in a stylish and welcoming atmosphere.
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Nightlife:

1. **Broad Street:** Birmingham's nightlife hub, featuring a variety of clubs, bars, and live music venues catering to diverse tastes.
2. **The Sunflower Lounge:** A cool indie venue hosting live bands, DJ nights, and a laid-back atmosphere.
3. **The Actress & Bishop:** A historic pub with live music, offering a cozy setting for an intimate night out.
4. **Lab11:** An electronic music hotspot with an outdoor terrace, perfect for those looking to dance the night away.
5. **Snobs Nightclub:** A Birmingham institution, known for its indie and alternative music, drawing in a lively crowd.

Remember to check current opening hours, event schedules, and any COVID-19 guidelines to make the most of your time in Birmingham!
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Remember to check current opening hours, event schedules, and any COVID-19 guidelines to make the most of your time in Birmingham!

HEALTH & SAFETY

In the event of an emergency, including but not limited to accidents or unforeseen situations, promptly dial 999 for immediate assistance from emergency services such as ambulance, police, or fire. Do not hesitate if you believe an urgent situation has arisen. Clearly communicate your location, as indicated upon your booking.

If a fire occurs:
1. Evacuate the premises swiftly, ensuring all individuals are safely outside.
2. Dial 999 and specify 'FIRE' when reporting the incident.
3. Clearly state your location, referencing the address provided on the front page of this guidebook.
4. Refrain from re-entering the building until receiving confirmation from a Fire Officer that it is safe to do so.

Additionally, please be aware that a fully equipped first aid kit is conveniently stored in the kitchen under the sink drawer in case of any accidents or medical emergencies. Your safety is our top priority.
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CHECKING OUT

It's time to bid adieu, and we sincerely appreciate the time you've spent in our accommodation! As a final gesture, could you please ensure a smooth transition for the next guests by tying up bins, placing used towels in the shower, and turning off appliances and lights? Your cooperation in these small but impactful details makes a world of difference. Thanks a bunch for making the checkout process a breeze and leaving a positive mark on our space! Safe travels!

KEYS

We kindly request a quick visit back to your local keynest to drop off the keys- these make it easier for the next guests!

Now, we understand that misplaced keys happen, but to incentivize their safekeeping, there is a £100 fine for lost keys. We appreciate your attention to this detail and cooperation in maintaining the integrity of our key-handling process. Let's keep the keys in check and the smiles on for all future guests!

TOWELS & LINEN

To make our cleaning process a breeze, we kindly ask that all used towels be placed in the shower or bath. This makes it super easy for our dedicated cleaners to access them efficiently. While removing bed sheets is not mandatory, we truly appreciate your cooperation in ensuring a smooth turnover for the next guests. Your attention to these details helps maintain the cleanliness and comfort of our space. Thanks a bunch for your understanding and assistance!

PLUG INS

To make our cleaning process a breeze, we kindly ask that all used towels be placed in the shower or bath. This makes it super easy for our dedicated cleaners to access them efficiently. While removing bed sheets is not mandatory, we truly appreciate your cooperation in ensuring a smooth turnover for the next guests. Your attention to these details helps maintain the cleanliness and comfort of our space. Thanks a bunch for your understanding and assistance!

BINS

To make our cleaning process a breeze, we kindly ask that all used towels be placed in the shower or bath. This makes it super easy for our dedicated cleaners to access them efficiently. While removing bed sheets is not mandatory, we truly appreciate your cooperation in ensuring a smooth turnover for the next guests. Your attention to these details helps maintain the cleanliness and comfort of our space. Thanks a bunch for your understanding and assistance!

PLEASE LEAVE US A REVIEW 

Dear valued guest,

We genuinely appreciate having you as our guest, and we hope your stay was nothing short of fantastic! If there were any aspects that could be improved or concerns that arose during your visit, please share them with us. Your feedback is invaluable as we strive to enhance the experience for our future guests.
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We absolutely love reading your online reviews! Booking.Com, Airbnb, VRBO along many others will prompt you to leave a review, and it's as simple as clicking the "leave a review" button. Your star rating and a brief sentence about what you enjoyed most—be it the cozy bed, helpful recommendations, or the ideal location—truly mean the world to us.

Should you find it challenging to leave a 5-star review, please reach out to us first to discuss any concerns. Your input plays a pivotal role in ensuring that our future guests have an exceptional time.

Thank you for being a part of our journey and for sharing your thoughts. Your positive reviews contribute to our growth, and your satisfaction is our top priority.

Warm regards,
EIRÉINE